Program Management
“BRINGING MANAGERIAL RIGOR TO TECHNICAL THOROUGHNESS”
The Program Management Department at SETS is a specialized boutique consulting unit bringing management sense to technical excellence by providing highly specialized program management services, including:
Strategic Planning Services
Preparing urban strategies and urban management studies for complex urban projects:
- Project Strategies
- Project Risk Assessment & Mitigation
- Project Planning & Programming
- Governance & Policies
Procurement, Contracts & PMO Services
Manage the procurement process on behalf of the Client, including:
Procurement:
- Screening for the right consultants worldwide
- Preparing relevant short lists
- Preparing TORs and RFPs
- Evaluating bids and issuing evaluation report to Client
- Negotiating scope and fees
- Preparing and negotiating consultants’ contracts
PMO Services:
- Preparing implementation plan
- Issuing & updating project overall master schedule
- Issuing the project organizational structure, communication protocol and authority matrix
- Setting procurement methods/ policy
- Launching Contracts and Document Management System
- Setting reporting mechanism
Technical Management Services
Sourcing and managing various planning and design consultants:
- Managing, following up on work progress
- Performing design review and audit of consultants deliverables
- Coordinating various trades: Urban strategies, Urban Economics, Urban planning, Urban Design, Traffic & Transportation, Road Design, Infrastructure, Utilities, Landscape, Architecture, Electro-Mechanical, Environmental, etc.
Capacity Building Services
Building Client’s organizational structure and enhancing his in-house human resource capabilities:
- Building Client’s organization structure, including Human Resource Planning
- Building Client’s PMO Capacity
- Building Client’s Human Recourse capacity. Sourcing and retaining specialized staff.
- Building Client’s Human Resource skills: offering specialized training programs and on-the-job training
Example of our International Advisors:
- Dr. Suha Özkan, Professor at Middle East Technical University. Formally, Deputy Secretary General Aga Khan Award for Architecture in Geneva
- Dr. Philippe Bovy, Advisor and Transport Expert for the International Olympic Committee (IOC) , Professor and senior transport planning and mega-event mobility management expert
- Dr. Serge Hoogendoorn, Chair of the Traffic Management, Transport & Planning of the Delft University of Technology and Professor of Traffic Flow Theory and Simulation
- Dr. Hani Mahmassani, W. A. Patterson Distinguished Chair in Transportation and Director, Transportation Center at Northwestern University
- Antonio Di Mambro, Principal at Antonio Di Mambro+Associates, Inc.
- Dr. Sami Tabsh, Civil Engineering Professor at the American University of Sharjah

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